At Indobytes, we understand that you have invested significant dollars on existing IT systems and in the current situation of reduced budgets and fewer resources, hesitate to change the status quo. According to a leading market research firm, ‘keeping the lights on’ takes up to a whopping 80 percent of IT budgets. We also understand the logistical challenges involved in supporting obsolete technology and software. In this situation, the importance of dependable and high quality maintenance and support cannot be over emphasized.
Our consultative approach takes a holistic view of technology, information architecture, people, and services. We first understand your business domain, technology roadmap, processes, and applications, then optimize and align team structures to deliver improved application support. With minimum downtime and volatility, your applications stay optimally geared to provide rapid responses to key change requests and business requests.
Indobytes AMS processes are tailor-made for maintenance; they are not an afterthought of development.
We offer the following Application Maintenance services to customers:
- Managed Application Services
- Application Enhancements
- Post production Support
- Legacy Modernization
By leveraging our delivery model, we have helped our customers achieve significant cost savings in their maintenance spends. We have established metrics-based processes to handle transition and remote delivery of maintenance. We assume total responsibility for maintaining existing IT applications and have consistently delivered high service levels. Use of proprietary and third-party tools aid us in delivering the best to our customers.
- Significant reduction of maintenance costs
- Lowered risks and increased predictability
- Timely release of programs and enhancements
- Improved knowledge management with tool-based reverse engineering
- Full portfolio optimization
- Cost variability for cyclical businesses
- Ongoing alignment with industry trends